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Effective April 1: New administrator for STD & new provider for LTD

Wed, 13 Apr 2016 | By Administrator

Benefits, Premiums stay the same!

On Friday, April 1, 2016, a new insurance administrator for Short Term Disability (STD) and a new insurance provider for Long Term Disability (LTD) will be in place for all Bus and Rail members.

 Effective on and after April 1, 2016: STD

  • STD for Bus and Rail members will now be administered through Southern Benefit Administrators
  • STD Bus forms, click here.
  • STD Rail forms, click here.

 Effective on and after April 1, 2016: LTD

  • LTD for Bus and Rail members will now be provided through MetLife
  • LTD Bus forms, click here.
  • LTD Rail forms, click here.

Please Note:

  • STD active claims that were filed prior to April 1Anthem will continue to process those claims:

STD Bus forms, Anthem, click here.

STD Rail forms, Anthem, click here.

If you have additional questions, please contact your Regional Field Supervisor, here.

UTU Supplemental Sickness Benefits

Tue, 12 May 2015 | By Administrator

Th Supplemental Sickness Benefits Plan provided to employees represented by the UTU under B&O Agreement Rule 100, Section 15, changed April 1, 2014. Unum Provident, who was the Plan Administrator, notified CSXT they would no longer provide administrative services for the Plan effective April 1, 2014. Therefore, CSX secured a new Plan Administrator, named CoreSource, Inc. who began  providing services to our members effective April 1, 2014. Below is the CoreSource Address and Representatives contact information.

CoreSource, Inc., (a Trustmark Company) is located at 5200 77 Executive Center Drive, Suite 400, Charlotte, North Carolina, is the new administrator of the Plan.  

Effective April 1, 2014, claims for Supplemental Sickness Benefits should be sent to:

CoreSource, Inc.

Attention: Cheryl Bruton

5200 77 Executive Center Drive, Suite 400

Charlotte, NC 28217-0718

Additionally, effective April 1, 2014, employees having questions concerning the status of claims or benefit payments should contact;

Lovetta Hammond of CoreSource

1-866-433-0318,

Extension: 44699.

A copy of the CoreSource Railroad Claim Form is included for your use. If you have any questions regarding this change in plans please feel free to contact our office.